Welcome to Navikura. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (navikura.com) and purchase our products.

1. Information We Collect

We collect information that you provide directly to us when you use our website:

  • Personal Identification Information: Name, email address, shipping address, billing address, and phone number when you register for an account, place an order, or contact us.
  • Payment Information: Payment card details, UPI IDs, or other financial data required to process your transactions.
  • Account Credentials: Passwords and usernames used to access your Navikura account.
  • Automatically Collected Data: IP addresses, browser types, device information, and browsing behavior on our site collected through cookies and tracking technologies to improve your shopping experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including sending emails regarding order status and shipping tracking.
  • To manage your account and provide customer support.
  • To improve our website functionality, product offerings, and user experience.
  • To send promotional emails, special offers, and newsletters (you may opt out at any time).
  • To prevent fraudulent transactions and monitor against theft.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, delivery/courier partners, and email delivery.
  • Legal Compliance: If required by law, court order, or governmental regulation, or if such disclosure is necessary to protect our rights or the safety of our customers.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity on our site and store certain information. This helps us remember your cart items, recognize you upon your return, and monitor website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Data Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request that we correct or update your personal data.
  • Request that we delete your personal data from our systems.

To exercise these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this policy.

8. Contact Us

If you have any questions or comments about this Privacy Policy or our data practices, please contact us at:

  • Email: contact@navikura.com
  • Phone: +91 85959 77155 / +91 75031 75197
  • Operating Hours: Monday to Saturday | 10:00 AM – 6:00 PM